This was especially annoying because of the various excuses provided to me by the people who addressed my queries: "This is a special account that must be hand-posted" and "We just started a new software system" and "The recent changes caused our systems to get backed up" and "They pulled our accounts payable personnel and put them on a special project."
At one point last year they were three payments behind, and they finished the fiscal year by screwing me out of at least one - and possibly two - checks. When I complained, they put the burden of proof on me, insisting that if I could not produce all the pay stubs, they would not be able to tell if I was paid or not, since "the system has a lot of problems and we have no way to check on our end."
Of course, since I did not actually receive the checks, I could not produce the requisite pay stubs, right? I ended up just writing off the amount and vowing to watch this particular employer very closely.
Thus I was quite surprised when said institution (which shall remain nameless) accidentally cut me a check this month that I technically did not earn. So I am now faced with a dilemma: should I keep and cash this check, an amount in the hundreds of dollars exactly equal to the amount I was shorted last year (assuming they only screwed me out of one check), or should I take the high moral ground and return the check despite the earlier failure to pay all monies to which I was entitled?
My inclination is toward the latter, and to send it to the highest-ranking officer as proof of the general failures of the accounting systems. Yet I am still irritated at the poor service and treatment I experienced last year in dealing with the less-than-helpful office staff, and I could always use the extra cash to buy a stone sink or something.
Thanks in advance for your comments, and I look forward to reading your responses.